Shipping Policy
Welcome to Stitch & Sway!
We’re delighted to bring our curated collection of premium men casual clothing right to your doorstep. Please take a moment to review our shipping policy below:
Shipping Destinations:
Stitch & Sway currently ships to addresses within India. If your location isn’t listed, please reach out to us, and we’ll do our best to accommodate your request.
Processing Time:
Orders typically undergo processing within 24 hours, excluding weekends and holidays. During peak seasons or promotional periods, processing times may vary, but we always strive to get your order out as quickly as possible.
Shipping Rates:
Our shipping rates are calculated based on the weight and destination of your order. You’ll see the shipping cost during the checkout process before completing your purchase.
Shipping Methods:
We offer various shipping options to suit your needs, including standard, expedited, and express shipping. Delivery times vary depending on the selected method and your location.
Tracking Information:
Once your order is on its way, we’ll send you a confirmation email with tracking information. This way, you can keep an eye on your package’s journey right to your doorstep.
International Shipping:
For our international customers, please be aware that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the order total.
Shipping Restrictions:
Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. If your order includes any restricted items, we’ll be sure to notify you promptly.
Delivery Issues:
In the rare event of a delivery issue or delay, please reach out to our friendly customer support team. We’re here to assist you and resolve any issues as quickly as possible.
Policy Content:
At Stitch & Sway, we’re committed to providing you with the best shopping experience possible. Here are some additional policies to keep in mind:
Order Cancellations:
Changed your mind? No problem! You can cancel your order within 12 hours or if it’s not shipped of placing it. Just get in touch with us, and we’ll take care of the rest.
Returns & Exchanges:
Your satisfaction is our priority. If for any reason you’re not happy with your purchase, we accept returns and exchanges within Within 7 Days. Please refer to our Returns & Exchanges Policy for detailed instructions.
Product Availability:
While we do our best to keep our inventory up to date, occasionally items may become unavailable or discontinued. If this happens to an item in your order, we’ll notify you promptly and offer suitable alternatives if possible.
Privacy & Security:
Rest assured, your privacy and security are paramount to us. We handle your personal information with the utmost care and adhere to strict security measures to protect it. For more details, please review our Privacy Policy.
Terms of Service:
By using our website and placing orders with us, you agree to abide by our Terms of Service. This includes following our policies and guidelines outlined here.
Get in Touch:
If you have any questions, concerns, or just want to say hello, don’t hesitate to reach out to us. Our dedicated customer support team is here to assist you every step of the way.